Guarantee Policy

To confirm a reservation at Hotel San Blas, a valid credit card is required. This guarantee ensures room availability until the established check-in time. For bookings made with debit or credit cards, a temporary hold may be placed for the estimated total amount, including taxes and additional charges. This hold may remain after check-out depending on the issuing bank’s processing time.

Cancellation Policy

Standard reservations can be canceled free of charge up to 48 hours before the arrival date (local hotel time). Cancellations made after this period will incur a charge equivalent to one night’s stay, including applicable taxes and service fees.

In the case of a no-show (guest does not arrive without prior notice), the same charge for the first night will apply, and the reservation will be automatically canceled from the following day.

Promotional rates, special discounts, or prepaid bookings may be subject to different cancellation policies, which will be clearly detailed during the reservation process. Please read the specific terms carefully before confirming your stay.

Tax and Service Charge Policy

Published rates at Hotel San Blas include a 10% service charge and 18% General Sales Tax (IGV). However, under Peruvian tax regulations, non-resident foreigners who present their original passport with a valid entry stamp and the Andean Immigration Card may be exempt from paying the IGV during their stay.

This exemption applies only if the reservation is made under the name of the foreign guest and payment is made directly by the guest, without invoicing to a Peruvian company. If the foreign guest requests an invoice in the name of a Peruvian business, the IGV will be mandatorily included in the rate.

The 10% service charge is mandatory for all guests and covers general hotel services. It is not a tip for staff.

Reservation Policy

By confirming a reservation at Hotel San Blas, the guest agrees to the terms and conditions, including check-in/check-out times, rates, taxes, and cancellation policies.

• Official check-in time: from 2:00 p.m.
• Official check-out time: before 12:00 p.m.
• Early check-in and late check-out are subject to availability and may incur a 50% charge of the current daily rate.
• Any changes to the stay, such as extensions or reductions, must be requested at least 72 hours in advance and are subject to availability.

The hotel reserves the right to cancel or modify reservations in cases of errors, fraudulent activity, or inappropriate conditions, without liability.

Minor Policy

Minors staying at Hotel San Blas must be accompanied by their parents or legal guardians. A valid ID (DNI or passport) for the minor and a document proving the family or adoption relationship with the accompanying adult must be presented.

If a minor is traveling with someone other than a parent or legal guardian, a notarized authorization signed by the parents is required, along with copies of the IDs of those granting permission. This documentation must be shown at check-in.

This policy complies with Peruvian child protection laws. If the required documents are not presented, the hotel reserves the right to deny accommodation.